On BiggerPockets Real Estate Podcast Episode 343, Steve Rozenberg shares how he built a huge property management company out of necessity for his own rental properties while working as an airline pilot and traveling the country.
Steve discusses how he and his partner resurrected a dying business and why systems are so important. KPIs can pinpoint problem areas in the health of your business. The key is finding the issues and adjusting your systems and procedures to improve. Steve shares the story behind how his son bought his first rental property as a teen, and the importance of passing your investment knowledge to your kids. The podcast ends with Steve sharing recounting one of the most painful lessons he learned through failure.